We have answers for your frequently asked questions. No matter what your HVAC questions are, the techs at West Michigan Heating & Air Conditioning Services in Hudsonville have answers. Whether you have questions about selecting new HVAC equipment to best practices on care and maintenance, we are here to help. Our online FAQs answers provide a rapid response for your convenience, but if you want to know more on any topic, don’t hesitate to give us a call at 616-669-3961. Why does my home comfort system need regular maintenance? Just like you need to take your car in to the shop for regular tune-ups, such as oil changes or inspecting probable problems, your home comfort system should receive the same kind of attention. Routine maintenance by a professional technician provides various benefits to your HVAC equipment, which can help your systems operate efficiently and prevent costly breakdowns. Where can I find prices for Lennox products? Call West Michigan Heating & Air Conditioning Services at 616-669-3961 to receive a quote on Lennox equipment. What is two-stage heating? Two-stage heating permits the furnace to heat at two levels of output: high for cold winter days and low for mild ones. Approximately 80 percent of the time, your home’s heating requirements can be met when the furnace is kept on the low setting, allowing your two-stage unit to work for longer periods of time. Two-stage units also give more even heat distribution, fewer temperature swings, quiet operation, better air filtration and energy efficiency. What is Precise Comfort™ technology? Lennox’s Precise Comfort™ technology is an operating and control system that permits a furnace to adjust heat and airflow by incredibly small amounts, as low as a 1 percent change. The system is automatic and works similar to cruise control, making adjustments gradually to meet your comfort demands with energy efficiency. Will my new furnace work differently than my old one? Depending on how old your previous furnace was, you could experience a host of differences. Furnaces today are developed to provide more even and efficient heating than ever before. Modern furnaces also better regulate temperature and air flow, moving more air over the heat exchanger than older furnaces. Additionally, new furnaces are designed to integrate with other high-efficiency HVAC products, such as air conditioners. The air conditioner blowers provide your heating system an extra lift so it can deliver cool air around your home efficiently. Special features like variable speed motors will also help reduce noise associated with operating your equipment and easily meet your family’s airflow needs. What is the energy efficiency standard for air conditioners? The Department of Energy recently increased the minimum efficiency levels for air conditioners, heat pumps and packaged units made after Jan. 1, 2015, since heating and cooling contributes significantly to a home’s total energy usage. The requirements vary by region, so call West Michigan Heating & Air Conditioning Services for the efficiency standards for Hudsonville. How can I reduce my energy costs? Lennox offers a host of HVAC products with high efficiency ratings, which can help lessen the amount of energy they require to run. Aside from picking products that have received Energy Star® certification or achieved high SEER ratings for air conditioners or AFUE ratings for furnaces, you can think through the following: Maintenance – making certain that your system obtains regular maintenance by a trained expert can keep your system operating at its best performance. Zoning – zoning systems enable you to only heat or cool only certain areas of your home, so you won’t have to pay to heat or cool spaces that you don’t typically utilize. Programmable thermostats – using a programmable thermostat allows you to set the temperature in your home according to your schedule. They can be programed to offer you the comfort you desire when you’re home, and increase or decrease the temperature while you’re not around, helping you save on heating and cooling costs. Why should I buy a Lennox product? There are various reasons to choose Lennox, but the top three are: You know and trust the name – Lennox is recognized around the world for its quality home comfort products. Innovation and high quality – Lennox is an industry leader, offering a large line of innovative solutions for your home comfort needs. Commitment to excellence – We are committed to giving customers not only quality products, but also quality service. You can trust Lennox dealers, like those of us at West Michigan Heating & Air Conditioning Services, to help you choose the right system for your home, expertly install it, and keep it operating smoothly every time. How can I improve my home’s indoor air quality? Increasing your home’s indoor air quality starts with four basic strategies: Eliminate – poor indoor air quality leaves your home filled with air pollutants floating around your home, so to improve IAQ, the first step is to rid as many pollutants as possible. You can easily do this is by cleaning and vacuuming at least once a week, frequently washing linens and storing cleaning products safely. Ventilate – proper insulation is great for keeping your home warm in the winter and cool in the summer, but it also makes it difficult for airborne pollutants to escape. Products like our Healthy Climate® ventilation system help swap stale air for fresh, filtered outside air. Clean – good ventilation and regular cleaning are a start, but Healthy Climate® air filters, germicidal lights and PureAire™ purification systems take your IAQ to the next level by picking up microscopic particles, killing germs and removing particles and germs while destroying chemical vapors. Monitor – programmable thermostats will help you monitor the humidity levels and temperature to help prevent particles and germs from accumulating and keep your home comfortable. How do I know which indoor air quality product will work best for my home? Our Healthy Solution Finder lets you pick details specific to your family and home and will help you find equipment best suited to meet your needs. You may also consult with West Michigan Heating & Air Conditioning Services techs who can make a recommendation based on their evaluations of your home and current indoor comfort system. How does an air conditioner work? Lots of homeowners believe that air conditioners make it cooler in your house, but it actually removes the heat from your home, moving the hot air outside. That hot air flows across a cold indoor coil where refrigerant in the lines sends the heat to the coil in your outdoor unit, releasing the hot air outside. This process continues until the indoor temperature reaches the temperature you set on your thermostat. What is the minimum energy efficiency standard for air conditioners in my state? Due to the increasing amount of energy used by heating and cooling systems, the Department of Energy (DOE) hiked up the minimum efficiency levels for air conditioners, heat pumps and packaged units manufactured after January 1, 2015. These levels are determined based on region and carry varying requirements based on your location. West Michigan Heating & Air Conditioning Services can answer any questions you may have regarding these minimum requirements and let you know what choices are available when you’re in the market for a replacement system. How can I confirm the model and serial numbers for my cooling unit? These numbers are located on a nameplate or sticker that is near your system’s service panel. The sticker will be white with black letters and have both of these numbers located near the top of the sticker. M/N denotes model number while S/N is your serial number. What size equipment do I need for my home? There are a handful of ways to determine what size system will best suit your home, but the most reliable way to determine the right size system is by having your local West Michigan Heating & Air Conditioning Services technician come out and perform a load calculation. This calculation considers your home’s: square footage, insulation value, amount of insulation, and a number of other factors. Can frost, ice, dirt or other debris keep the outdoor unit of my cooling system from operating effectively? The short answer is “Yes.” Dirt and other debris can impede your system’s ability to work efficiently. For heat pumps, it is common to have frost or ice on them during the winter, but they also feature defrost controls to ensure they work efficiently in that type of weather. What is two-stage cooling? Two-stage cooling means that your cooling unit has two levels of operation. When summer is in its hottest weeks, the high setting is used, and when it’s cooler or more mild, the low setting handles the duties. Typically, the lower setting is able to take care of your cooling needs, but even when the high setting is in use, you may not realize it because it can maintain such even temperatures for your comfort. This can also mean a quieter cooling system, greater efficiency and improved humidity control. Why is my cooling unit freezing up? When your cooling unit freezes up, there are a variety of reasons why it could be doing so. The most common reasons include: dirty filters, low refrigerant, a dirty evaporative coil and a faulty blower motor or relay. A dirty filter is something you can change as a homeowner, but the others need to be fixed by a professional like those at West Michigan Heating & Air Conditioning Services. Contact them at 616-669-3961 with any additional questions. What is the best thermostat to use for my cooling system? Picking the best thermostat for your cooling system comes with a lot to think through. That’s why it’s nice to have such a big variety of choices from West Michigan Heating & Air Conditioning Services. Whether you’re in the market for for a programmable or non-programmable thermostat or want to join the smart home trend, there are various thermostats that you have to pick from. Some thermostats will depend on what type of heating and cooling system you have, but the team at West Michigan Heating & Air Conditioning Services will be able to help determine what options fit your needs and your budget. What is a heat pump? Heat pumps can be a little confusing due to their name, but they actually meet both your heating and cooling needs year-round. When it’s hot outside it runs like an air conditioner in that it removes heat from your home, but when it cools off, the process gets switched around and it collects heat from outside and brings it inside. Heat pumps are also very efficient, and might produce up to two or three times more heat than the energy it uses. When replacing the outdoor unit, should the indoor unit also be replaced? Of course we suggest you also replace your indoor system, but this is why: All outdoor cooling systems have a matching indoor unit that they are intended to work with to ensure efficient performance. When they aren’t paired with the other piece as a complete system, efficiency might be affected. As with a lot of products, advancements have brought about newer, more efficient ways of doing things. Heating and cooling systems are no different. These improvements most importantly include improved heating and cooling efficiency, but also consist of improved air handling, filtering and noise pollution reduction to name a few. Heating and cooling systems that are more than 10-15 years old usually need to be replaced. Not only do they consist of outdated technology, but they are also less efficient than more recent models. Adding a new indoor unit at the same time means you’ll have a matched system to provide you with improved comfort and efficiency for years to come. How will I know if my solar HVAC system is performing to its full potential? The communication module on your SunSource® Home Energy System sends the system’s performance information for each module to a website. You can go to this website to learn about the system’s status, energy production and environmental benefits. The site also shows real time updates of carbon offsets. Is an Internet connection necessary to use the SunSource® communication module? Yes, an Internet connection is needed for you to take advantage of the online monitoring system, which includes seeing energy production and environmental benefit information. The system’s performance-monitoring website is maintained by an independent third party, Enphase Energy Inc., and the monitoring service is provided free for five years. Do I need to clean my solar modules? In most locations, rain will be enough to keep the solar modules clean. If you reside in a dusty or industrial area, periodically spraying the modules with water may help improve performance. However, detergents and high-pressure hoses should never be used to rinse solar modules. What is the best thermostat for my home comfort system? The right thermostat for you depends on your heating and cooling equipment. West Michigan Heating & Air Conditioning Services has programmable and nonprogrammable thermostats that can help improve the efficiency of your HVAC systems. Check out our available products or contact us at 616-669-3961 to learn more. How can I control my energy expenses? Heating and cooling can make up a significant portion of your utility costs. The innovative and high efficiency heating and air conditioning products available from Lennox® can help decrease these costs. If you’re in the market for a new heating and/or cooling system, look for products with high SEER ratings for air conditioners and AFUE ratings for furnaces. SEER and AFUE are a measure of product efficiency, and the higher the number, the more efficient the product. Aside from purchasing a new home comfort system, consider these additional factors: 1. Is your equipment regularly maintained? Whether it’s a furnace or air conditioner, HVAC systems will run more efficiently after regular maintenance checks. 2. Do you need a zoning system? If there are spaces of your home that are rarely used, a zoning system will allow you to heat or cool only the commonly used parts of your house. 3. Are you utilizing a programmable thermostat? According to the U.S. Department of Energy, programmable thermostats could reduce your heating costs by up to 35 percent, and your cooling costs by up to 25 percent. What are the benefits of zoning systems? Zoning equipment gives you the ability to section off areas of your house and control the temperature differently in each part of your home. Zoning equipment is best for when you have spaces of your residence that are rarely used or when you and your family are often in disagreement of what the temperature in each area of your home should be. Zoning systems are nearly silent and efficient, enabling you to have more control over the comfort of your home. Discover more about the equipment available from West Michigan Heating & Air Conditioning Services.