The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or out and about and can raise and lower temperatures to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy provider for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it without help or contact a HVAC pro like West Michigan Heating & Air Conditioning Services. If you’re installing it on your own, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback since the thermostat can draw ample power from other heating and cooling wires.

In some cases, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get ample power, Nest says you might have some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is creating odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t switch on or turns off and on rapidly in a short period of time.

You might believe something is up with your heating and cooling system, but if you just got the Nest, we advise you start with your thermostat initially. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning consistently.

Our Professionals Can Resolve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting by yourself but can’t repair the issue, a smart thermostat specialist like one from West Michigan Heating & Air Conditioning Services can provide support. We can diagnose the issue and put in a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life simpler, by automatic energy-efficient programming and the ability to keep an eye on temps while you’re on the go. It’s an annoying experience when yours won’t run like it should, but our heating and cooling specialists at West Michigan Heating & Air Conditioning Services can resolve the problem fast.

If you’re running into weird heating and cooling behavior with your new Nest, give us a call at (616) 319-1436 to schedule your appointment now.