The experience of working with West Michigan Heating and Air Conditioning Services has been TOTAL QUALITY!! Beginning with the the first call to Brenda, through speaking with Phil and Steve to design the right cooling system for our home, the workmanship and customer care provided by Shawn, Tom, Chuck, Chris and Gary have been FIRST CLASS!! In my opinion the difference between a good product and a great product is the team of people that provide the service and the service provided by this TEAM has been EXCELLENT!! Thank-you!!